Conditions of Entry and Patron Safety

The Pavilion Theatre is a registered COVID Safe venue with the NSW Government. We have enhanced health and hygiene measures in place to keep our visitors to the theatre safe. We will be operating in line with the NSW Public Health orders in place at the time of reopening. Please check this page prior to attending the Pavilion Theatre for the most up-to-date information.

 

CONDITIONS OF ENTRY

IF YOU ARE UNWELL, PLEASE STAY HOME
Please do not attend if you feel unwell, are experiencing any symptoms of COVID and/or have been in contact with a confirmed case or are awaiting COVID test results. Please call our booking office prior to the date of the performance so that we can transfer your ticket or issue a refund if required.

COVID CHECK-IN REQUIRED FOR ENTRY
Before you enter the Pavilion Theatre, you will be required to register using the Service NSW app. Please have the latest version of the Service NSW app downloaded on your mobile device. Click here to download the app. We have other options on-site if this is not possible.

MANDATORY VACCINATION
As per the NSW Public Health Order (that is in place from 11 October), the Pavilion Theatre will require anyone aged 16 years and over to be fully vaccinated unless lawfully exempt. Check-in processes will be in place for verifying proof of vaccination. Children under the age of 16 are welcome to attend and do not require vaccination, however, must be accompanied by a fully vaccinated person from their own household. The Pavilion Theatre will continue to update its procedures and conditions of entry taking into account the current Public Health Orders.

FACE MASKS ARE MANDATORY FOR ALL PATRONS AGED 12 AND OVER
Face masks are mandatory at all times in the theatre for all patrons aged 12 and over except those with a valid medical exemption. Proof of written medical exemption will be required at entry to the theatre. Please bring your own mask. Disposable masks will be available if you forget to bring one. 

Temporary removal of masks for consumption of food & beverage is permitted.

PATRON SAFETY

CAPACITY LIMITS & SEATING CONFIGURATIONS
The Pavilion Theatre is currently operating under COVID Safety measures in accordance with NSW Health guidelines. This is currently 100% capacity. You will have patrons sitting directly next to, in front of, and behind you.

KEEP YOUR DISTANCE WHEN QUEUING & MOVING
To assist with social distancing, we strongly encourage you to stay in your allocated seat unless you are purchasing food & beverage, merchandise or using the restrooms, in which case we ask you to purchase your items and then move back to your allocated seat as soon as possible. When you move around the theatre foyers please ensure that you keep your distance from other patrons and follow the signs and the directions of our Front of House team.

INCREASED HYGIENE MEASURES
We are performing additional deep cleaning before and after events including frequent sanitisation of high use surfaces. In addition, hand sanitisers, anti-bacterial wipes and hand-washing facilities are provided throughout the building. We will also have signage throughout the building indicating capacity limits and social/physical distancing.

Our Front of House team will be wearing masks and masks are available for your use.

CASHLESS
Cashless payments are in place at the Bar.

FURTHER INFORMATION
If you have any questions or access requirements, please email admin@paviliontheatre.org.au